Credit Officer in Athens at clients' organisations

Date Posted: 9/30/2021

Job Snapshot

  • Employee Type:
    Full-Time
  • Location:
    Athens
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:
    9/30/2021

Job Description

The company

Our client, a leading organization in the energy sector, seeks to recruit a Credit Officer (1-year contract).

Main Duties/Responsibilities

MV & Large Accounts:

  • Implements the dunning process through daily communication (e-mail & telephone) with clients having overdue, proposing methods of debt repayment (settlements, cheques, etc.),
  • Responds to clients’ requests (balance statements, invoices, complaints, disputes)
  • Monitors all active settlements & resettlements according to the Department’s settlement policy
  • Manages all cheques & ensures their timely & successful receipt
  • Monitors all guarantees received; ensures that the amount of guarantee and / or the method of payment is appropriate
  • Records the department’s response time on guarantee requests from Sales department

Collection on terminated clients:

  • Prepares e-files (balance statement, contract, overdue invoices, balances) for all terminated clients against whom legal actions have been taken
  • Communicates with the collaborating Collection Law Firms for all matters which may facilitate the collection process
  • Offers back office support for the collection on terminated clients

Sales Representatives:

  • Communicates the monthly payable commission to the collaborating sales representatives & prepares the relative payment memo for the accounting department
  • Communicates the monthly billing files to the collaborating sales representatives
  • Maintains regular contact with all sales representatives & responds to their requests/ enquiries

Credit Insurance:

  • Supports the back office needs & provides all necessary documents (balance statements, invoices, contracts) for the credit insurance process

Department Reporting:

  • Participates in the process of creating monthly & ad hoc reports for the department

Job Requirements

Job requirements

  • BSc in Economics or related field
  • MSc will be considered an asset
  • 0-3 years of relevant working experience, in multinational organisations
  • Experience in credit management areas and collection processes
  • Very good knowledge of CRM & Collection software
  • Very good knowledge of MS Office
  • Excellent command of the English language; both written and oral
  • Organisational & time management skills
  • Highly developed communication & interpersonal skills
  • Accountability & results orientation